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My Account

Account Opening
  • Why should I verify my account?
  • I have submitted the documents, how long does it take to verify my account?
  • What sort of information do you need to verify my account?
  • Where can I check your Privacy Policy?
  • Where can I see the General Terms and Conditions?
  • How can I add a new trading account in my group?
See all 11 articles

Account Management
  • Why is it required to update my client information upon request?
  • How do I change my phone number?
  • How to update my address?
  • How to change my passport or ID number?
  • How do I change my country of legal residency?

Documents
  • Can I submit a document in a foreign language?
  • How to verify my bank account?
  • How to verify my identity?
  • How to verify my address?
  • Why was my document rejected?
  • Which are the documents required to open an Individual account?
See all 7 articles

Account Security and Protection
  • How can I change the password of my PropReports account?
  • How is my money protected?
  • How do you protect my personal information, is it safe with you?
  • Is the data I provide protected by SSL encryption?

General
  • Do you offer your services to US nationals?
  • How can I contact Customer Support?
  • Do I need to pay taxes on my trades?
  • Do you offer any educational resources or trainings?
  • How can I access my PropReports account?
  • How can I close my account?
See all 10 articles

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