Alaric Securities Help Center
How can we help?
- Why should I verify my account?
- I have submitted the documents, how long does it take to verify my account?
- What sort of information do you need to verify my account?
- Where can I see the General Terms and Conditions?
- How can I add a new trading account in my group?
- Can I submit a document in a foreign language?
- How to verify my bank account?
- How to verify my identity?
- How to verify my address?
- Why was my document rejected?
- Which are the documents required to open an Individual account?
Account Security and Protection
- Why are there extra security measures at login?
- I forgot my Area password. How can I restore it?
- How can I change the password of my PropReports account?
- How is my money protected?
- How can I configure an Authentication App?
- How do you protect my personal information, is it safe with you?
- How can I add a scheduled activation of Market Data feed?
- How can I deactivate a Market Data feed?
- How can I subscribe to the Market Data?
- What are the password requirements?
- I have locked my Client Portal, how do I unlock it?
- How can I download my Account Statement?
- Do you offer your services to US nationals?
- How can I contact Customer Support?
- Do you offer any educational resources or trainings?
- How can I close my account?
- Who is the regulator of Alaric Securities?
- What is the currency of my trading account?
HAMMER trading platform
Downloading and Installation
- I am not getting the new update, what should I do?
- How can I open the main menu/ dashboard?
- Which are the most used trading tools?
- How can I connect two windows?
- How can I save or load a layout?
- How can I backup my data, settings and sorters?
- Hammer Demo
- How can I use more than one Alert Log?
- Where can I see the Keyboard Shortcuts?
- Where can I see the local time on Wall Street?
- How can I adjust the platform to more than one monitor?
- Can I minimize all the windows at once with one click (not by clicking on every single one)?
Level II Window
- How to put a stop order?
- How can I open new Level 2 windows?
- How can I set Level II window?
- Can I switch the places of "Buy" and "Sell" buttons?
- Can I put "Buy" and "Sell" buttons at the bottom of the Level II window?
- Can I see the depth of the market in the Level II window?
- What are Scanners?
- How to open the built-in Scanners?
- How to build my own Scanner?
- How to switch Scanner modes?
- What is The Strat?
- What are The Strat Hammer platform capabilities?
Watchlists and Simple Portfolio
- What is the difference between Simple portfolio and Watchlist?
- How can I create a Watchlist in the HAMMER platform?
- How can I create a Simple Portfolio on the HAMMER platform?
- How can I add symbols into a Portfolio or a Watchlist?
- How many symbols can I have in a Portfolio or a Watchlist?
- How can I add more columns into my Watchlist ?
Graphics and Charts
- Can I place orders directly from the charts without using the Level window?
- How to include/exclude odd lots in intraday charts?
- How many types of charts are there in Hammer?
- How can I configure charts in my Hammer platform?
- How can I Zoom In or Zoom Out the chart?
- What kind of trading indicators does Hammer support?
Time and Sales Windows
Depth of Market (DOM) window
- How can I transfer my positions from another institution to Alaric Securities?
- Can I trade odd lots?
- Will I be charged with margin interest if I have enough funds in the account to cover my trade?
- Do you have limitations on trading low price stocks?
- How do I request locates?
- Does your platforms support chart trading?
Fees & Commissions
Platform Fees & Market Data Feed
Regulatory and Exchange Fees
Taxes & Reporting
Funds & Cash Management